
Safty
Product
Passenger Rating
Myanmar Airways International (MAI) is a prominent airline based in Myanmar, established with the aim of enhancing connectivity within the Southeast Asian region and beyond. Founded in 1993, MAI has played a significant role in the evolution of the aviation sector in Myanmar, particularly following the country’s gradual opening up to the world after decades of isolation. The airline operates a fleet of modern aircraft, including Boeing and ATR models, which are well-equipped to handle both domestic and international routes. With its main hub located in Yangon, the airline serves a network of destinations that includes major cities within Myanmar as well as key locations in neighboring countries, catering to both business and leisure travelers.
MAI’s commitment to service quality and customer satisfaction sets it apart in a competitive aviation market. The airline places a strong emphasis on providing a safe and comfortable travel experience, with well-trained cabin crew and a focus on hospitality that reflects the rich cultural heritage of Myanmar. Passengers can expect a warm welcome, along with a range of in-flight services designed to enhance their journey. In addition to traditional flight offerings, MAI has made efforts to expand its services by introducing charter flights and special packages tailored to meet the diverse needs of travelers. The airline’s strategy includes leveraging Myanmar’s unique cultural and natural attractions to promote tourism, thereby contributing to the growth of the country’s economy.
In recent years, MAI has also embraced modernization and technological advancements to improve operational efficiency and enhance customer experience. This includes investing in updated reservation systems and digital platforms that allow for easier booking and real-time updates for travelers. The airline has further strengthened its position within the regional aviation landscape by forming partnerships and codeshare agreements with other airlines, thereby increasing its reach and connectivity. As Myanmar continues to develop and expand its infrastructure, MAI remains committed to playing a vital role in the nation’s growth, ensuring that it meets the evolving demands of both domestic and international air travel. Through its dedication to excellence, MAI aims to not only connect people but also to promote Myanmar as a vibrant and welcoming destination on the global stage.
7 / 7
Myanmar Airways International (MAI) offers a comfortable flying experience with a focus on hospitality. Passengers appreciate the warm service from the cabin crew, who strive to create a welcoming atmosphere. The airline's fleet features modern aircraft, ensuring a smooth journey. In-flight meals generally receive positive feedback, showcasing local flavors alongside international options. While routes may be limited compared to larger airlines, MAI connects key destinations within Myanmar and some international locations. Overall, travelers find MAI to be a reliable choice for both business and leisure travel, highlighting its commitment to customer satisfaction and cultural representation.
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
5
Baggage Handling
3.2
Check-in Process
2.1
Meals and Beverages
3
Recommend Airline
39%