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Air New Zealand inflight service soars as more 787s return to service

Jun 03, 2019

Air New Zealand inflight service soars as more 787s return to service

Air New Zealand's inflight service has significantly improved with the return of its Boeing 787 Dreamliners to operation. Passengers can now enjoy enhanced comfort and a range of amenities, including upgraded seating and improved entertainment options. The airline has focused on providing a premium travel experience, featuring a diverse menu crafted with fresh, local ingredients and attentive service from well-trained cabin crew. With the return of these aircraft, travelers can expect a more enjoyable journey, reflecting Air New Zealand's commitment to excellence in customer service and overall passenger satisfaction.

Air New Zealand's Inflight Service: An Overview

Air New Zealand has always been known for its exceptional inflight service, and with the return of more Boeing 787 Dreamliners to its fleet, the airline is set to enhance its passenger experience further. The introduction of these modern aircraft not only improves operational efficiency but also offers passengers a more comfortable and enjoyable journey. This article will delve into the various aspects of Air New Zealand's inflight service, highlighting key features that contribute to its reputation as a leading airline.

Comfort and Cabin Environment

The Boeing 787 Dreamliner is designed with passenger comfort in mind. Air New Zealand ensures that its inflight service is complemented by a superior cabin environment. Here are some key features:

Feature Description
Quiet Cabin The 787's advanced noise reduction technology creates a quieter cabin, allowing for a more relaxing experience.
Improved Air Quality Higher humidity levels and lower cabin altitude help reduce fatigue and dehydration during long-haul flights.
Spacious Seating Comfortable seating options with generous legroom enhance the overall inflight experience.

Dining Experience

Air New Zealand takes pride in offering a premium dining experience that showcases local cuisine and international flavors. The inflight menu is thoughtfully curated, ensuring that passengers have a variety of choices. Here are some highlights:

  • Locally Sourced Ingredients: The airline emphasizes using fresh, local produce, ensuring that meals reflect New Zealand's culinary heritage.
  • Special Dietary Options: Air New Zealand caters to various dietary requirements, offering vegetarian, vegan, gluten-free, and other special meal options upon request.
  • Wine Selection: The airline features an extensive wine list, showcasing New Zealand's renowned vineyards, providing a true taste of the region.

Entertainment Onboard

Entertainment is a crucial part of the inflight service, especially on long-haul flights. Air New Zealand offers a wide range of entertainment options to keep passengers engaged:

Entertainment Type Description
Movies and TV Shows A diverse selection of the latest movies, classic films, and popular TV shows to cater to all tastes.
Music and Podcasts Passengers can enjoy a variety of music genres and podcasts during their flight.
Games A selection of games is available, providing entertainment for travelers of all ages.

Exceptional Customer Service

Customer service is at the heart of Air New Zealand's inflight experience. The cabin crew is trained to provide friendly and attentive service, ensuring that passengers feel valued throughout their journey. Key aspects include:

  • Personalized Service: Crew members are trained to recognize and address the individual needs of passengers, creating a welcoming atmosphere.
  • Multilingual Staff: Air New Zealand employs a diverse workforce, enabling them to assist passengers in multiple languages.
  • Assistance for Families: Families traveling with children receive special attention, including priority boarding and kid-friendly meals.

Enhanced Safety Measures

In light of recent global events, Air New Zealand has prioritized passenger safety. The airline has implemented stringent health and safety protocols to ensure a safe travel environment:

Safety Measure Description
Enhanced Cleaning Frequent and thorough cleaning of aircraft, with a focus on high-touch areas.
Air Filtration Systems The 787 is equipped with HEPA filters that remove 99.9% of airborne particles, contributing to a safe cabin environment.
Contactless Services Introduction of digital services, including mobile check-in and contactless payment options.

Conclusion

As Air New Zealand continues to bring more Boeing 787s back into service, passengers can look forward to an enhanced inflight experience characterized by comfort, exceptional dining, engaging entertainment, outstanding customer service, and stringent safety measures. With these improvements, Air New Zealand reaffirms its commitment to providing a world-class flying experience. Whether you're traveling for business or leisure, you can expect nothing less than top-notch service on your journey.

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